OPERATOR SUPPORT DESK

TACTICAL SUPPORT & CONNECTION GUIDE.

Direct assistance for server connections, in-game /link & /claim commands, Steam/Discord authentication, and fair-play inquiries.

7DTD DIRECT IP151.80.36.20:26900

RUST ENDPOINTrust.hazrd.net:28015

IN-GAME COMMANDS/link & /claim

RESPONSE TIME< 2 Hours (Discord)

SENTINEL // SUPPORT OPS

24/7 TICKET DESK

Discord Ticket Desk

Fastest assistance for in-game issues, stuck claims, ban appeals, and bug reports. Open a private ticket directly with our admin team.

OPEN TICKET (#support)

7DTD Direct Connect

Join our dedicated 7 Days to Die server on bare-metal Ryzen 9700X hardware with live map and auction integration.

DIRECT IP & PORT:151.80.36.20:26900

OPEN 7DAYS DASHBOARD →

Cluster Telemetry

Experiencing connection timeouts? Check our live node telemetry and scheduled maintenance windows first.

GER-01 Prime Operational

CHECK LIVE STATUS →

TROUBLESHOOTING & KNOWLEDGE BASE

Server Connection & Direct IP

How to join our 7 Days to Die and Rust bare-metal servers directly without server browser delays.

7DTD IP: 151.80.36.20 | Port: 26900. Open the 7DTD server browser or press F1 in the console and type: connect 151.80.36.20:26900.

Steam & Discord Account Linking

Help with connecting your accounts to your central HAZRD Operator Passport.

Sign in at hazrd.net/account. Click 'Connect Steam' or 'Link Discord'. To link your in-game character, type /link in server chat and enter the HZ-XXXX code.

In-Game Claim Queue (/claim)

How to retrieve Supporter kits or items unlocked on a game's web dashboard.

Every purchase is made on the respective game dashboard (7days.hazrd.net or rust.hazrd.net). Once logged into the game server, type /claim in chat to receive your queued items.

Fair Play & Ban Appeals

Transparent rules for a cheat-free hardcore survival environment and how to appeal sanctions.

Glitching, duping, speed-hacking, and combat-logging are strictly prohibited. To appeal a sanction, open a ticket in #ban-appeals on Discord with your SteamID64 and HAZRD Operator Tag (#HZ-XXXX-EU).

LEGAL, BILLING & GDPR INQUIRIESDirect administrative contact: support@hazrd.net

MANAGE OPERATOR PASSPORT